Beschreibung : FBO Ramp Agent (Hourly contract - maximum 100 hours per month). Unternehmen : Jet Aviation AG. Lage : Geneva, GE
The position is required to serve the customer’s needs and the requirements of their aircraft in accordance with Jet Aviation policy and procedures by performing the following duties.
Description/Tasks:- Provide basic handling services such as porter service, valet parking, delivery of luggage and cargo from/to aircraft, etc;
- Safe operation of ground support equipment (GSE);
- Responsible for the maintenance of all FBO equipment in good operating condition and appearance;
- Supports supervisors/team leaders as required;
- Fully adhere to all Jet Aviation and airport policies and all applicable laws and regulations;
- Provide a positive and professional first impression by exhibiting the proper demeanor, organization, and service level to arriving and departing guests;
- Greet customers in a welcoming, friendly and respectful manner;
- Adhere to the department standards of excellence for exceptional customer service, grooming and dress code;
- Ensure that all services provided are properly recorded in FBO1 for billing;
- Increase customer satisfaction by understanding needs and responding quickly to them;
- Operate Ground Support Equipment;
- Adhere to the company, SMS/Reporting system;
- Other duties as required.
- General education degree required, aviation experience and background is an advantage;
- Valid driver’s licenses (B mandatory, C and CE beneficial);
- Aviation Experience and GSE certification is an advantage;
- Good command of written and spoken French and English, other languages are a plus;
- Effective interpersonal and communication skills with customers, supervisors, and peers
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals;
- Basic knowledge of Microsoft Excel, Word, and web based applications;
- Competencies - ability to work in a team, independently and under time constraints;
- Readiness to work under shifts (irregular hours).
Ms Océane Nicolau
Human Resources
http://www.jetaviation.com/jobs